Privacy Policy

Introduction

1XL LLC FZ and One XL Info LLP ("Organisation", "we", "our", or "us") are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you use our services, including but not limited to our website, SaaS products, online courses, events, podcasts, travel bookings, and any other services available through our websites.

By accessing and using our Website or Services, you agree to the terms of this Privacy Policy and consent to the collection, processing, and storage of your personal data as outlined below. If you do not agree with this Privacy Policy, you should not use our Website or Services.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us when interacting with our Website or Services. This may include, but is not limited to, the following types of data:

Sensitive Information

We do not process sensitive personal data unless explicitly required by the nature of a service, and always with your express consent. The sensitive information we do not collect or process includes:

• Government-issued IDs (e.g., social security numbers)
• Financial account numbers (beyond billing purposes)
• Biometric or health-related data
• Religious or political beliefs

If we ever need to process such data, we will ask for your explicit consent and ensure it is handled in full compliance with applicable laws.

Social Media Login Data

If you use a social media login (e.g., Facebook, Google, LinkedIn) to access our services, we may collect the following profile data (as permitted by you):

• Name
• Email ID
• Profile picture
• Social media account information (such as public data)

We use this data solely to simplify the account creation and login process across our services. No data will be posted on your social media accounts without your explicit permission.

Information Automatically Collected

When you access or use our Website or Services, we may automatically collect certain information about your device and usage. This helps us enhance your experience and improve our platform’s functionality. The data collected may include:

• IP address
• Device and browser information (e.g., browser type, device model, operating system)
• Website usage data (e.g., pages visited, time spent on each page)
• Location data (if enabled by your device)

We use this data to maintain and improve the security, usability, and overall performance of our services.

How Do We Process Your Information?

We process your personal information for various purposes, including but not limited to:

• Providing and improving services: To provide you access to our SaaS platforms, online courses, podcasts, events, and travel services.
• Managing your account: To maintain and manage your user account, including user profiles and preferences.
• Fulfillment of purchases or bookings: To process payments, subscriptions, and bookings for events or travel services.
• Communication: To send you updates, notifications, and support communications.
• Marketing: To send you promotional material, news, and offers based on your preferences.
• Fraud detection and security: To identify and prevent fraudulent activity and ensure the security of our services.
• Compliance: To comply with applicable legal and regulatory obligations, including data retention, fraud prevention, and other legal requirements.

When and With Whom Do We Share Your Personal Information?

We may share your personal information with the following parties, but only as necessary:

• Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, hosting providers, marketing agencies).
• Affiliates: Other brands or entities within the 1XL group that provide services related to SaaS tools, courses, or events.
• Business Partners: For joint ventures, events, or partnerships, we may share data with third-party business partners.
• Legal Entities: When required by law, or when necessary to protect our rights, we may share your data with legal authorities or entities.
• Mergers and Acquisitions: In case of business transitions, reorganisation, or acquisitions, your data may be transferred to the new entity.

We do not sell, trade, or rent your personal data to third parties for their marketing purposes.

Do We Use Cookies and Other Tracking Technologies?

Yes, we use cookies and similar tracking technologies to enhance your experience, track usage, and serve personalised content. These technologies include:

• Cookies: Small text files placed on your device that help us remember your preferences, session information, and behavior on our platform.
• Web Beacons: Tiny transparent images that help track the number of visitors and behavior on specific pages.
• Local Storage: Data storage mechanisms that allow us to store content locally on your device.

Please refer to our Cookie Policy for detailed information on how we use cookies and how you can manage your cookie preferences.

How Do We Handle Your Social Logins?

If you use social media credentials (e.g., Facebook, Google) to access our services, we will collect the information permitted by you from those platforms, such as:

• Email ID
• Profile picture
• Name

This data helps streamline the registration and login process but is never shared or posted without your consent. You can revoke your consent by disconnecting social logins via your account settings.

How Long Do We Keep Your Information?

We retain your information only for as long as necessary to:

• Provide our services (e.g., managing subscriptions or accounts)
• Comply with legal obligations (e.g., tax, fraud prevention)
• Resolve disputes and prevent abuse

Once your data is no longer required, we securely delete or anonymise it, in line with applicable data retention laws.

How Do We Keep Your Information Safe?

We implement industry-standard security measures to protect your personal data, including encryption, firewalls, and access control mechanisms. However, no online service is 100% secure, and we cannot guarantee absolute security. We are committed to continuously monitoring and improving our security practices.

What Are Your Privacy Rights?

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Update or correct inaccurate or incomplete data.
• Right to erasure: Request the deletion of your data in certain circumstances.
• Right to restriction of processing: Request us to limit how we process your data.
• Right to object: Object to the processing of your data for marketing or profiling purposes.
• Right to data portability: Receive your personal data in a machine-readable format.

Account Information

You may review, update, or delete your account information through your account dashboard or by contacting our support team. Please note that some data may be retained for compliance, fraud prevention, or legal obligations.

Controls for Do-Not-Track Features

At this time, we do not respond to Do-Not-Track (DNT) signals because there is no universal standard in place for these requests. You can manage your data collection preferences via your browser settings.

Do We Make Updates to This Notice?

Yes, we may update this Privacy Policy to reflect changes in:

• Law or regulation
• Technological advances
• Our business operations or service offerings

All updates will be posted on this page, and the Last Modified Date will be updated accordingly. If there are significant changes, we may notify you directly.