Refund Policy

1XL 1XL 1XL

Thank you for shopping with 1XL. We want to ensure that you are completely satisfied with your purchase. However, we understand that there might be situations where you need to return or refund a product. Please read the following policy carefully to understand how we handle returns and refunds.

    Refund Eligibility:
  • We offer refunds for the full purchase price of the item, excluding any shipping costs.
  • Refunds are only issued for items that are returned in their original condition.
  • We reserve the right to refuse a refund if the returned item is not in its original condition or if it does not meet our return policy requirements.

    Refund Process:
  • To initiate a refund, please contact our customer support team at contact@1XL.com within the stipulated return period.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • We will also notify you of the approval or rejection of your refund.
  • If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within 15 business days.
Shipping Costs:

Shipping costs for returns or exchanges are the responsibility of the customer unless the return is due to an error on our part.

Contact Information:

If you have any further questions or need assistance, please contact us at contact@1XL.com

NOTE:

1XL reserves the right to modify this Refund Policy at its discretion. Any changes will be effective immediately upon posting the revised policy on the website. Please review this policy periodically for any updates or changes.

Thank you for shopping with us!