1XL Holdings (“1XL Holdings”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This explains how we collect, use, store, and protect information when you visit https://1xl.com/, submit an enquiry, subscribe to our communications, or otherwise interact with our website.
1. Information We Collect
Depending on how you interact with our website, we may collect information such as:
- Name
- Email address
- Telephone/mobile number
- Company or organisation name
- Information submitted through contact, enquiry, investor, founder, or other forms
- Information contained in messages or enquiries you send to us
- Newsletter subscription information
- Technical information such as IP address, browser type, device type, operating system, and website usage information
- Information collected through cookies and similar technologies
We only seek to collect information that is reasonably necessary for the relevant purpose.
2. How We Use Your Information
We may use personal information to:
- Respond to enquiries and requests.
- Communicate with you regarding services, opportunities, partnerships, or other matters you have requested.
- Process newsletter or other communication subscriptions.
- Provide and maintain our website.
- Improve website functionality, security, and user experience.
- Understand website usage and performance.
- Prevent fraud, misuse, unauthorised access, and other security incidents.
- Comply with applicable laws and legal obligations.
- Establish, exercise, or defend our legal rights where necessary.
We do not use personal information for purposes unrelated to the purpose for which it was collected unless permitted or required by applicable law.
3. Newsletter and Marketing Communications
If you voluntarily subscribe to our newsletter or other communications, we may use the email address you provide to send you information, updates, insights, announcements, or other communications relating to 1XL Holdings.
You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe mechanism included in the relevant communication or by contacting us.
Unsubscribing from marketing communications does not necessarily remove information that we are required or permitted to retain for legitimate business, legal, security, or record-keeping purposes.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Ensure the website functions correctly.
- Remember preferences.
- Understand website traffic and usage.
- Improve website performance and user experience.
- Support security and website administration.
Some cookies may be provided by third-party services used to operate, analyse, secure, or improve the website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Services and Links
Our website may use third-party services for functions such as website hosting, analytics, forms, communications, security, social media, or other website operations.
We may also provide links to third-party websites or social media platforms.
These third-party websites and services have their own privacy policies and terms. We are not responsible for the privacy practices or content of third-party websites that we do not control.
6. How We Protect Personal Information
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss, misuse, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Sharing of Personal Information
We may share personal information where reasonably necessary with:
- Service providers and technology providers supporting our website and business operations.
- Professional advisers, where necessary.
- Relevant authorities or governmental bodies where required by law.
- Other parties where disclosure is necessary to protect our legal rights, security, or legitimate business interests.
We do not intend to sell your personal information.
Where third-party service providers process information on our behalf, we seek to use appropriate contractual and organisational safeguards.
8. International Transfers
Depending on the service providers we use, personal information may be processed or stored outside the United Arab Emirates.
Where personal information is transferred internationally, we will take appropriate measures as required by applicable data protection laws.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, respond to enquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
The exact retention period may vary depending on the type and purpose of the information.
10. Your Privacy Rights
Subject to applicable law and any relevant conditions or limitations, you may have rights relating to your personal information, including rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Request restriction of certain processing.
- Object to certain processing where applicable.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is processed.
To exercise a privacy-related right, please contact us using the details below.
11. Children’s Privacy
Our website is intended for a general audience and is not specifically directed at children.
We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
When we make changes, we will update the effective date shown at the beginning of this Privacy Policy.
We encourage you to periodically review this page for the latest information.
13. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
1XL Holdings
Floor 141, Burj Khalifa
Dubai, United Arab Emirates
Email: info@1xl.com
Telephone: +971 55 055 1234
Website: https://1xl.com/